Do you want to attract more users for your SaaS? I am sure you do. If you are a SaaS owner, you probably track all the metrics like conversion rate, activation, churn, and MRR. But it all comes down to the users. The more you acquired, the better, right? Well… usually yes.
I want to present you a real story that happened in a project we took over. On this day, Sentry revealed a strange error. The short analysis showed that the error occurred when a user was removed. But wait, there is no such feature as removing a user! What happened?!? I analyzed the logs and found out that someone wanted to delete his/her profile picture and instead... removed himself!
== or ===? How many equal signs to put up so that it is correct and that nobody in the code review has a problem with it? Why is it so tricky in PHP?
Task completion reporting may not be the most interesting part of the software development process, but when it’s done right it can be both effective and effortless, significantly speeding up internal testing and customer acceptance. Good reporting ensures that everyone is on the same page, minimizes guesswork, and allows you to identify potential misunderstandings. It also helps to make sure that work reported as finished is actually done. In the end, it contributes to speeding up the development process and shortening time to market for new features. To make it happen, I suggest introducing 6 simple rules of good task completion reporting.
When building an application, you will for sure reach a moment when someone suggests you do a full rewrite. This could be your developer or anyone else (including yourself). This scenario might be tempting as, in most cases, the software you have is not ideal. It has bugs, breaks from time to time, doesn’t scale well, the code is ugly, the framework you use is not maintained anymore, etc. It might feel a bit like wading through a vat of molasses. You feel like this is the best solution to all your problems, maybe you can already see the shiny new application that you are going to build and the money it will earn, happy customers, no bugs, etc.